Workplace Communication

Diposkan oleh Zainal Arifain

Workplace Communication

How To Calm An Angry Person, II

Posted: 08 Aug 2011 09:28 AM PDT

Of course, like most things, emotions have a downside. When you try to inspire the great emotions in your people - passion, zeal, loyalty - there is some risk that negative emotions will occasionally be released. After all, if you aren't the master of your emotions, you'll find that they sometimes master you; and not all of your people will be masters of their own emotions...

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